Description

Job Description

Position: Insurance Coordinator

Location: Fujairah, UAE

Company: HEKA Healthcare Services

LinkedIn: Heka Healthcare Services

Website: https://hekahealth.ae/

About HEKA Healthcare Services:

HEKA Healthcare Services is a growing healthcare provider committed to delivering patient-centered medical and dental care across the UAE. Our mission is to combine clinical excellence with efficient operational support, ensuring every patient receives quality care and a seamless experience from registration to recovery.

Job Overview:

We are seeking a detail-oriented and proactive Insurance Coordinator to join our team. The ideal candidate will manage the full cycle of insurance operations from verification and pre-authorization to claims submission and reconciliation, ensuring smooth coordination between patients, insurance companies, and internal departments.

Key Responsibilities:

• Verify patients’ insurance coverage and benefits prior to treatment.
• Obtain pre-approvals and authorizations for medical and dental procedures.
• Ensure accurate documentation and coding of services before claim submission.
• Submit insurance claims promptly and follow up on pending or rejected claims.
• Maintain updated knowledge of insurance policies, coverage limits, and procedures.
• Coordinate with doctors, reception, and billing teams for accurate data flow.
• Handle patient inquiries related to insurance coverage, approvals, and claims.
• Prepare and maintain insurance reports, reconciliations, and compliance records.
• Liaise with insurance companies for empanelment, negotiations, and issue resolution.

Requirements:

• 2–3 years of experience as an Insurance Coordinator in a medical or dental clinic (UAE experience required).
• Strong understanding of medical coding, billing, and insurance processes.
• Proficiency with MOH insurance portals and clinic management systems.
• Excellent communication, organization, and follow-up skills.
• High attention to detail with the ability to multitask effectively.
• Bachelor’s degree in Healthcare Administration or a related field preferred.

Why Join HEKA Healthcare Services?

• Be part of a growing healthcare organization focused on innovation and excellence.
• Work in a collaborative and patient-focused environment.
• Opportunities for professional growth and continuous learning.