Description

Job Description

Company Description

At Getchecked Clinic, we are committed to enhancing the health and wellness of our community. As a premier health clinic located in the heart of this vibrant city, we take pride in offering a wide range of high-quality medical services designed to address the diverse needs of our patients.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Dubai. The Customer Service Representative will handle day-to-day tasks that include providing exceptional customer service, responding to customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience at the clinic. Duties include managing phone calls, booking appointments, addressing patient concerns, and assisting with administrative tasks.

Qualifications

• Customer Service Representatives, Customer Support skills
• Customer Satisfaction and Customer Service skills
• Customer Experience skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Proficiency in using customer service software and tools
• Experience in the healthcare industry is advantageous
• High school diploma or equivalent; additional education and healthcare background is a plus